How to verify a meter with RavaPay
- 1
Open the RavaPay electricity page and choose the correct DISCO.
- 2
Select Prepaid or Postpaid to match the electricity account.
- 3
Enter the complete meter or account number requested for that payment type.
- 4
Select Verify Meter or continue to the verification step.
- 5
Review the customer name, address or other details returned where available before entering payment details.
What should match before you pay?
The returned information should be consistent with the electricity account you intend to pay. The exact fields available can differ by DISCO and account type, so focus on the customer and service details returned by the live verification response.
If the details clearly belong to another customer or property, stop and recheck the DISCO, meter type and number.
Why meter verification can fail
The wrong DISCO was selected for the meter or account.
The meter or account number was entered incorrectly or incompletely.
The selected prepaid or postpaid type does not match the account.
The DISCO or upstream verification service is temporarily unable to return the customer record.
The account has a provider-specific condition that needs to be resolved through the DISCO.
Do not pay against mismatched verification details
If verification returns details that do not match the intended customer, correct the input or confirm the account with the relevant DISCO before paying. Verification is designed to reduce the risk of sending an electricity purchase to the wrong account.
A successful verification is a pre-payment check; it is not itself an electricity purchase or proof that a later vend has completed.